Company Profile

Since 2000, Novem has accumulated experience in the distribution, sales and marketing of a wide range of pharmaceuticals, medical devices and health supplements. We are also licenced to handle controlled drugs and cold chain items. All business activities from the importation, sales and marketing, regulatory services as well as storage and distribution are done in-house.

Dedicated to be a provider of quality healthcare, we constantly keep abreast in the latest research developments in order to provide innovative healthcare solutions to our customers. We focus on supplying excellent products and services to contribute to a better quality of life.

To achieve this purpose, we work with reputable partners who are dedicated to this same business philosophy of providing high quality and innovative pharmaceuticals, medical devices and health supplements for the improvement of health.

With our experience and expertise in distribution, regulatory, sales and marketing of medical products built over the years, Novem is an excellent partner to work with, whether you are a manufacturer, clinician or an medical institution because we can provide you the solutions under one roof.

What Guides Us

Vision – To be a leading healthcare provider of quality pharmaceuticals, medical devices and health supplements in Singapore.


Mission -
To provide a better quality of life and healthcare through excellent products and services.

 

Values

Professionalism – We will maintain the highest ethical standards in all our relations with customers, patients and partners, offering them solutions based on their needs.

Innovation – We strive to provide cost effective solutions to meet the needs of our customers and continually seek new products and services to serve them better.

Perseverance – We want to continuously improve our knowledge and our quality of products and services. We may not get it right all the time but we will give our best and never give up.

Dynamism – We seek to be responsive in the markets that we operate in. We have a passion to excel and commit to achieve our goals.

Teamwork – We know that we need to work together as a team to be successful, motivating each other and sharing information and knowledge. We believe the whole is only as good as its parts and strive to respect and reward outstanding individual effort.

Our People

We strongly believe that our employees are our most valuable asset. Novem invests in attracting talents in the field to join us. At the same time, we guide our people and enable them to contribute to our community by creating value for our clinicians, patients and our business partners.

Sales and Marketing Team: At Novem, we have a dynamic and committed sales and marketing team reaching out to various sectors including private and restructured hospitals, private specialist clinics, family medicine clinics, government institutions, nursing homes and other non-healthcare institutions. Novem participates actively in trade shows, medical conferences and symposiums, professionally representing our partners at these events.

Regulatory/Medical Affairs Team: Our regulatory team of 2 pharmacists and 1 regulatory specialist have more than 20 years of experience in handling the registration of pharmaceuticals, biologics and medical devices in Singapore. At the same time, we work closely with our partners to provide pre- and post-market medical information services/surveillance to healthcare professionals for all the products under our care.

Distribution Team: The import and distribution of goods are carried out in-house at our HSA-approved premises with cold chain capability. With 5 registered pharmacists at the helm of the business operations, we ensure all business activities adhere to GDP practices and GDPMDS regulations and at the same time promptly respond to our customer’s needs.

Our Story

Novem Healthcare Pte Ltd was founded in Year 2000 by our Director Mr Albert Ng, a pharmacist by training.

Spurred by the absence of a provider offering a complete range of rehabilitation and home care products, Novem started as a wholesaler to meet the need. It was then housed in a small shop house at Foch Road Singapore, equipped with a small goods van that delivers goods to hospital pharmacies at short notice. The sincerity and commitment with which we respond to customers’ needs soon earned us a good name.

We are thankful to our customers, who recommended us to many MNCs looking for pharmaceutical and medical device distributors in Singapore.

Through the years, Novem worked closely with specialists and hospitals, organizing CME activities, talks and conferences with clinicians as we continue to launch new innovative products, further developing our capabilities in across all disciplines, especially in the orthopedics, cardiovascular and biosurgery.

In 2015, Novem was awarded the ENTERPRISING DISTRIBUTOR AWARD  by SingHealth. This recognition is testament to our commitment to serve. The SingHealth Supplier Award is accorded to suppliers exhibiting exceptional collaboration and support, with the ability to perform at the highest level to meet the needs of SingHealth institutions.

Novem has expanded to a team of 28, building capabilities and relationships in several clinical fields. We continue to grow our product portfolio and a strong branding, guided by our business philosophy of providing the best we can.

To date, Novem continues to have a strong presence in the healthcare scene with a wide range of products and services to meet the ever changing medical needs of the country.