Company Profile

Since 2000, Novem has developed into a strong local player in the distribution, sales and marketing of a wide range of pharmaceuticals, medical devices and health supplements. All business activities from the importation, sales and marketing, regulatory services as well as storage and distribution are done in-house.

Dedicated to be a provider of quality healthcare, we constantly keep abreast in the latest research developments in order to provide innovative healthcare solutions to our customers. We focus on supplying excellent products and services to contribute to a better quality of life.

To achieve this purpose, we work with reputable partners who are dedicated to this same business philosophy of providing high quality and innovative pharmaceuticals, medical devices and health supplements for the improvement of health.

With the experience and expertise built over the years in distribution, regulatory and sale experience and relationships, Novem is an excellent partner to work with, whether you are a manufacturer, clinician or an medical institution because we can provide you the solutions under one roof.

Our People

team novem

We strongly believe that our employees are our most valuable asset. Novem invests in attracting talents in the field to join us. At the same time, we invest in our staff and enable them to contribute to our community by creating value for our customers, partners, and business.

Sales and Marketing Team: At Novem, we have a dynamic and committed sales and marketing team reaching out to various sectors including private and restructured hospitals, private specialist clinics, family medicine clinics, government institutions, nursing homes and other non-healthcare institutions. Novem participates actively in trade shows, medical conferences and symposiums, professionally representing our partners at these events.

Regulatory/Medical Affairs Team: Our regulatory team of 2 pharmacist and 1 regulatory specialist have more than 20 years of experience in handling the registration of pharmaceuticals, biologic and medical devices in Singapore. At the same time, we work closely with our partners to provide pre- and post-market medical information services to healthcare professionals for the products under our care.

Distribution Team: The import and distribution of goods are carried out in-house within our HSA-approved premises with cold chain capability. With more than 3 professional pharmacists at the helm of the business operations, we ensure all business activities adhere to GDP practices and GDPMDS regulations and at the same time promptly respond to our customer’s needs.

The Novem Story

Novem Healthcare Pte Ltd was founded in Year 2000 by our Director Mr Albert Ng, a pharmacist by training.

Spurred by the lack of a service provider offering a complete range of rehabilitation and home care products, Novem started as a wholesaler in this area. It was then housed in a small shop house at Foch Road Singapore, equipped with a small goods van that delivers goods to hospital pharmacies at short notice. The sincerity and commitment with which we respond to customers’ needs soon earned us a good name. The homecare range was later discontinued so that we can focus on other professional areas.

We are thankful to our customers, who had highly recommended our service to MNCs looking for distributors in Singapore. We have, through the years, continuously added new product lines and clinical disciplines to our business portfolio.

Milestones

2000 – 2002

Novem started with the import and wholesale of rehabilitation equipment for major institutions in Singapore. With our dedication, drive and excellent reputation, we were soon sighted by MNCs to be their representative. We formed exclusive partnerships for the distribution of pharmaceuticals and medical devices in Singapore with

- Hexal Group of Companies, Germany (First partnership) (Generic Pharmaceuticals)
- Coloplast A/S, Denmark (Wound, Ostomy and Continence Care appliances)
- Sigvaris AG, Switzerland in Singapore & Malaysia (Medical Compression Stockings)
- Pharma Nord ApS, Denmark (Health supplements)

2002 -2006

Novem grew exponentially to expand our sales team into 3 major divisions: Pharmaceutical, Medical Device & Procurement Division to meet increasing market demands.
Novem continued to form new partnerships with the following: Drossapharm Ltd, Switzerland; Farmigea SpA, Italy; TransLite LLC, USA; Goldshield Group, UK; PH&T SpA, Italy, Tabuk Pharmaceutical Manufacturing Co to expand and complement our range of healthcare products.

2007 – 2012

We were proud to partner
- Syntacoll, Innocoll GmbH (now Eusa Pharma Ltd), to market Collatamp G, a surgical implant from Eusa Pharma.
- Kimberly Clark (now Halyard Health Inc), rights to distribute medical disposables
At the same time, we began to seek reliable pharmaceutical manufacturers in Europe for our house brand of generics and niche supplements, complementing the existing range of products.

Starting 2009, we consolidated the businesses units to develop our focus on several therapeutic fields . The procurement division was separated as a new company whilst the existing company develops strategies for marketing and distribution of new innovative products.

2012 – 2017

The company enters a new phase of growth with an increase in organizing CME activities with clinicians and launch of new innovative products. Novem completed the GDPMDS certification process in 2012. New innovative products from Biocer GmbH (Germany), Genewel Co. Ltd (Korea) and Aptissen SA (Switzerland) were added, further developing our capabilities in the orthopedics and surgical specialty.

We relocated to new location to expand our office and warehouse areas to meet growing business needs.

We were awarded the ENTERPRISING DISTRIBUTOR AWARD 2015 by SingHealth, this recognition is testament to our commitment to serve. The SingHealth Supplier Award is a recognition awarded to suppliers exceptional collaboration and support, as well as demonstrated ability to perform at the highest level to meet the needs of the various institutions in Singhealh.

Novem is expanding our team, building capabilities and relationships in several clinical fields. We continue to grow our product portfolio and a strong branding, guided by our business philosophy of providing the best we can.

To date, Novem continues to have a strong presence in the healthcare scene with a wide range of products and services to meet the ever changing medical needs of the country.

Our Philosophy

Vision – To be a leading healthcare provider of quality pharmaceuticals, medical devices and health supplements in Singapore.


Mission -
To provide a better quality of life and healthcare through excellent products and services.

Values

Professionalism – We will maintain the highest ethical standards in all our relations with customers, patients and partners, offering them solutions based on their needs.

Innovation – We strive to provide cost effective solutions to meet the needs of our customers and continually seek new products and services to serve them better.

Perseverance – We want to continuously improve our knowledge and our quality of products and services. We may not get it right all the time but we will give our best and never give up.

Dynamism – We seek to be responsive in the markets that we operate in. We have a passion to excel and commit to achieve our goals.

Teamwork – We know that we need to work together as a team to be successful, motivating each other and sharing information and knowledge. We believe the whole is only as good as its parts and strive to respect and reward outstanding individual effort.